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Privacy Policy

Last updated: 10 November 2026

This policy explains what personal data CertCloudify (“we”, “us”) collects, why, and the choices you have. It is written to meet India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and its rules. If you are in the European Union or United Kingdom, the GDPR section below also applies.

1. Who we are

CertCloudify is an online business based in India. For privacy questions email contact@certcloudify.com or use the contact page.

2. Data we collect

  • Past free guide sign ups: we no longer offer free guides by email. If you signed up before, we hold the first name (optional), email address and certification you gave us.
  • Purchases: your name, email, billing country and order details. Card and wallet payments are processed by PayPal or Stripe. We never see or store your full card number.
  • Contact messages: your name, email and what you write to us.
  • Technical data: IP address, browser type, pages visited and referring site, collected through server logs and analytics cookies if you allow them.

3. Why we use it

  • If you signed up for a free guide in the past, to send study tips and offers related to your exam. You can unsubscribe at any time using the link in every email.
  • To deliver purchases, send receipts, provide updates to guides you bought, and handle refunds.
  • To answer your messages and provide support.
  • To keep the site secure, prevent fraud and spam, and understand which pages are useful so we can improve them.
  • To meet legal, tax and accounting obligations.

We rely on your consent (for marketing emails and analytics cookies), on the need to perform a contract with you (for purchases), and on our legitimate interests and legal obligations (for security and records).

4. Who we share it with

We do not sell your personal data. We share it only with service providers that help us run the site, under contracts that require them to protect it:

  • Hosting: Hostinger
  • Payments: PayPal and Stripe
  • Email delivery and newsletters: our email service provider
  • Analytics: Google Analytics, only if you accept analytics cookies

We may also disclose data when required by law or to protect our rights. Some providers store data outside India. Where that happens we use providers with recognised safeguards.

5. How long we keep it

Sign up data is kept until you unsubscribe or ask us to delete it. Order records are kept for 8 years to meet Indian tax and accounting rules. Contact messages are kept for up to 2 years. Server logs are kept for up to 90 days.

6. Your rights

Under the DPDP Act you can ask us to access a summary of your data, correct or update it, erase it, withdraw consent, and nominate another person to exercise your rights. You can also raise a grievance with us, and if it is not resolved, with the Data Protection Board of India. To make a request, use the contact page. We respond within 30 days.

7. Cookies

We use essential cookies to run the shopping cart, keep you logged in and protect forms from spam. Analytics cookies are used only with your consent. You can block cookies in your browser, but parts of the store may stop working.

8. Security

The site uses HTTPS encryption. Access to our systems is restricted and protected by strong authentication. No system is perfectly secure, but we take reasonable steps to protect your data and will notify you and the authorities of a breach where the law requires.

9. Children

The site is intended for adults preparing for professional certifications. We do not knowingly collect data from anyone under 18 without verifiable parental consent.

10. EU and UK visitors (GDPR)

If the GDPR applies to you, you also have the right to restrict or object to processing, to data portability, and to complain to your local data protection authority.

11. Grievance Officer

Grievance Officer, CertCloudify
Email: contact@certcloudify.com
We acknowledge grievances within 24 hours and resolve them within 15 days.

12. Changes

We may update this policy. The date at the top shows the latest version. Significant changes will be announced on the site or by email.